Frequently Asked Questions
How is the Product Made?
My Frosted glass cups are made with Sublimation ink, a process where the design is directly infused with 365 degrees of heat onto the cup. This means that the design is PERMANENT- no peeling, no chipping etx.
Some of my products are customized with high quality, permanent vinyl, that can withstand normal use and hand washing. Don't confuse this with sublimation, which is a type of heat transfer printing.
How do I care for my product?
All Tumblers are :HAND WASH ONLY, No Dishwasher, No Microwave, DO NOT SCRUB. Lightly hand wash
Mugs: Dishwasher & Microwave safe
What do I do if my item arrived damaged?
Please contact me ASAP with pictures and details.
I have not received my package and it is past the delivery date. What do I do?
The postal service has been experiencing delays in regards to many different factors. Please understand, that once USPS has the item in their possession, I unfortunately have no control over delays or delivery date. If your tracking is delayed, please be patient. The USPS does not always show all updates immediately. If you have any questions in regards to tracking or the location of your package, please contact me or your local post office. Thank you!
My items show Delivered, but I never received them, What do I do?
In most cases The carrier will mark an item Delivered prior to actually delivering it from cases I have seen. My advice would be to contact your local post office, If they indeed say they delivered the package and its no where to be found, Please contact me and I will file a Claim with the Postal service.
Can I cancel my order?
You may cancel within 24 hours of order being placed. After that time cancellations will be denied
The Heart Behind Designs by MJ
I’m Melissa, the owner of Designs by MJ. I’m also a mom to two boys, Vincent and Luke, and the hands behind every product you see here. After my first son was born, I made the decision to leave my job at a doctor’s office so I could be home with him. Three years later, I found myself searching for something that allowed me to stay present with my kids while still building something meaningful of my own.
That search is what led me to create this business. I wanted to design everyday items that offer encouragement, positivity, and small reminders women actually need in the middle of real life. Cozy and meaningful MAMA sweatshirts that celebrate the everyday joys and challenges of motherhood. Between busy routines, long days, and everything we juggle, I’ve learned that a simple message or a small moment of comfort can make a big difference.
Today, I make each piece myself from drinkware with daily affirmations to soft, easygoing t-shirts and sweatshirts. My hope is that every item you bring into your home brightens your routine, eases stress, or brings a little joy into your day.
Running this business as a one-woman team while raising two energetic boys isn’t always easy, but it’s something I’m grateful for every single day. Thank you for choosing to support small business and for letting Designs by MJ be a part of your everyday moments.
♡ Melissa
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Bringing Love and positive affirmations that make you feel and do good everyday
At Designs by MJ, we believe in the transformative power of positive affirmations. Our custom drinkware, comfy apparel, and special mom-centric designs are crafted to bring love, joy, and inspiration into your daily routine. Each piece is thoughtfully created to remind you of your worth, strength, and the beauty of life’s small moments. Whether you’re sipping your morning coffee, stepping out in a cozy sweatshirt, or celebrating motherhood with our mom apparel, our products uplift your spirit and help you embrace each day with a positive mindset. Join us in spreading love and positivity, one beautiful creation at a time. Visit my Instagram: @_Designsby_MJ